Published: Tue, March 13, 2018
Economy | By Shawn Conner

Air Canada says systems back online

Air Canada says systems back online

Earlier this afternoon Air Canada tweeted: "We're now experiencing an interruption at our customer Contact Centres and aircanada.com".

The airline sent out a tweet at 2 p.m. today: "We can confirm airport systems, check-in & customer call centres are now all back online".

Air Canada customers in foreign airports have also been raising concerns about long lines and check-in delays.

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Be prepared for delays, if you are heading to YVR Airport for a flight with Air Canada.

For customers who are looking to change their plans, Air Canada has a flexible rebooking policy in place that allows customers to do so without change fees, the release said.

The carrier apologized for the inconvenience and resolved the issue in a couple of hours.

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Air Canada is Canada´s largest domestic and global airline serving more than 200 airports on six continents.

Due to a malfunction with Air Canada's system, passengers are unable to check in and drop off baggage. Air Canada is the only worldwide network carrier in North America to receive a Four-Star ranking according to independent United Kingdom research firm Skytrax, which also named Air Canada the 2017 Best Airline in North America.

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